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CONTEGRY

OpenText Content Server & ECM Services

Practical help with upgrades, migrations, integrations and everyday administration.

Support for OpenText and other ECM platforms

CONTEGRY helps organizations plan, implement and improve enterprise content management environments. We work with OpenText Content Server and xECM, and assess requirements involving other ECM systems. Each engagement starts with your platform versions, business priorities, integrations and content requirements.

How we can help

Content Server upgrades

Plan your OpenText Content Server upgrade with compatibility reviews, test-environment preparation, upgrade execution and post-upgrade validation. Review customizations and integrations before agreeing the upgrade scope.

Content migration

Plan repository consolidation and moves between Content Server instances or from systems such as SharePoint, DocuWare and eDOCS. Define metadata mappings, folder structures, permissions, version history and validation requirements.

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ECM consulting and implementation

Translate business requirements into a practical implementation scope. Review content organization, metadata, access requirements and business workspaces to help teams use their ECM environment effectively.

Application integrations

Connect content processes with business applications using supported interfaces. Define data mappings, authentication requirements, error handling and testing for the agreed integration.

Custom development and dashboards

Discuss tailored Content Server functionality, WebReports, LiveReports and role-focused dashboards. Agree the required data sources, access controls and presentation before development.

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Training and support

Help administrators and users understand their configured environment. Define training topics, troubleshooting needs and support arrangements around the workflows your team uses.

Planning your project

  1. Review your environment: identify platforms, versions, content volumes, customizations and business priorities.
  2. Agree the scope: document supported requirements, dependencies, responsibilities and acceptance criteria.
  3. Implement and validate: test the agreed changes and review outcomes before handover.

Common service questions

Do you work only with OpenText?

No. Our services include OpenText and other ECM environments. We assess the supported scope for each platform and integration.

What do you need to plan an upgrade?

Your current and target versions, installed modules, customizations, integrations and available test environments are a useful starting point.

Can a migration include more than documents?

The agreed migration scope can include supported metadata, versions, permissions, folder structures and business workspaces. Requirements and validation checks are reviewed for the specific source and destination systems.

Discuss your ECM project →